Help Center
Frequently Asked Questions
Everything you need to know about Connectra's services. Can't find the answer? Contact our team.
CONNECTRA LTD is a Rwandan company offering integrated services in transportation, tourism, and IT solutions. We connect people and businesses through reliable, innovative services across East Africa.
General
Our headquarters are in Kigali, Rwanda. We operate across the country and provide services throughout the East African region.
General
You can reach us via our Contact Page, by email, phone, or WhatsApp. Our team is available Monday to Saturday, 8:00 AM – 6:00 PM (CAT).
General
We accept Mobile Money (MTN MoMo, Airtel Money), bank transfers, and cash payments. For online bookings, MoMo Pay is our primary payment method.
General
We provide airport transfers, corporate transport, event shuttles, cross-border travel, and custom charter services. All vehicles are modern, well-maintained, and driven by professional chauffeurs.
Transportation
You can book directly through our website via the Book Transport page, by calling us, or through WhatsApp. We recommend booking at least 24 hours in advance for guaranteed availability.
Transportation
Yes! We provide reliable Kigali International Airport (KGL) pickup and drop-off services. Our drivers track your flight so they are ready when you land — no waiting, no stress.
Transportation
Absolutely. We offer group transport and corporate fleet solutions for conferences, retreats, weddings, and corporate events. Contact us for a customized quote based on group size and itinerary.
Transportation
We offer curated tours including Volcano Bisoke Hiking, gorilla trekking facilitation, Lake Kivu excursions, cultural tours, and Akagera safari packages. Each experience is crafted to showcase Rwanda's beauty.
Tourism
Visit our Events page and select the Volcano Bisoke Hiking event. Fill in the registration form, choose your preferred date, and complete payment via MoMo Pay. You will receive a confirmation email with all details.
Tourism
Yes, all our tourism packages include experienced, licensed tour guides who are knowledgeable about Rwanda's history, culture, and natural heritage. Guides are available in English, French, and Kinyarwanda.
Tourism
Of course! We specialize in tailor-made itineraries. Tell us your interests, budget, group size, and preferred dates, and our tourism team will design a personalized experience just for you.
Tourism
We offer web development, mobile app development, UI/UX design, cloud hosting, IT consulting, and digital transformation solutions for businesses of all sizes.
It
Yes! We build modern, responsive websites using the latest technologies. From corporate sites to e-commerce platforms and web applications, we deliver solutions tailored to your business goals.
It
We provide website maintenance and support packages that include regular updates, security monitoring, performance optimization, and content updates. Contact us for monthly or annual plans.
It
Project timelines vary based on complexity. A standard business website takes 2-4 weeks, while complex web applications may take 6-12 weeks. We provide detailed timelines during the project proposal phase.
It
Visit our Careers page to see current openings. Click on any position to view the full job description and submit your application online with your CV and cover letter.
Careers
Yes, we offer internship opportunities in transport operations, tourism, IT development, marketing, and administration. Internships are posted on our Careers page when available.
Careers
After you submit your application, our HR team reviews it within 5-7 business days. Shortlisted candidates are contacted for an interview. You will receive an email notification about your application status.
Careers
Yes! You can send your CV and a cover letter to our email address through the Contact page. We keep applications on file and reach out when matching positions become available.
Careers
Still Have Questions?
Our team is ready to help you with any questions about our services.
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